Examining Initial Programs and Protocols in ControlUp User Activity Report

The team discussed the initial program for the data in the user activity report, specifically in regards to Standard RDP connections versus Citrix connections. It was mentioned that the initial program may appear as "Blank," "Published," or the name of a Citrix Delivery Group. There was also some confusion regarding the initial protocol, with one user noting that the protocol is typically HDX for connections via Citrix.

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Hi Guys same question around the data in user activity report

Initial Protocol for RDP shows initial Program as , Blank, Published or the name of a Citrix Delivery Group

customer is looking to have a report of users are doing Standard RDP to the VDI and not connecting via Citrix

Hey Luke. Are you saying that the initial program is wrong?

Or are you asking how to figure out which sessions are standard RDP vs Citrix sessions?

I am not sure i would have expected with connecting via Citrix that the Protocal with be HDX and don’t know what the initial Program Publised is.

not to say what is dispalyed is wrong but more not what i would expect

that is the multi session host

and this one is on VDI single session

the inital protocal when done wih inital program is confusining me

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