The user asked how to restrict access to the DEX portal - the solution provided is to use the SAML login and configure the service provider to only allow access from certain clients or IP addresses. This can be done with the Azure login option, and IP restrictions are on their way to DEX, estimated to be available in early Q1 2024.
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ControlUp DEX Platform
Restricting Access to ControlUp DEX Portal
A discussion arose about restricting access to ControlUp's DEX portal, such as with a specific client certificate, IP address or Azure hybrid joined client machine. Using SAML could be a solution as the service provider can deny access if criteria are not met, and IP restrictions are said to be arriving in the early months of 2024. The DEX login method "azure login" does not have further possibilities, but SAML does.
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Read the entire article here...
Locked Out of ControlUp Solve Portal Despite Permissions
A user was locked out of their Solve and DEX portals due to a permissions issue. After being granted all necessary permissions, they still couldn't access Solve from the console. It was established that the user needed the "Use Solve" right in their security policy. The user then tried a few solutions, including the add-cuuser cmdlet (https://support.controlup.com/docs/add-cuuser-create-new-solve-users#), but still could not access the portal. A restart of the monitor did not help however, so the issue is still unresolved.
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Read the entire article here...