The members of the ControlUp community discussed creating an alert for when users upgrade to Windows 11, and potential methods to determine this information. There was talk of using SCCM for confirmation, querying event logs, and even using a custom script that was shared in the text. The script was described as an experiment that the user can share if others are interested.
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ControlUp for Desktops Training & Support Archives
ControlUp for Desktops (Edge-DX) training and support-related archives from inside the ControlUp Community on Slack.
Clarifying Formatting for Capturing VDI Data in ControlUp Edge DX
A user asked for clarification on how to properly format custom settings for capturing VDI data for employees view in Edge DX. Another user provided a solution and mentioned updating the documentation to avoid future errors. A screenshot of the updated JSON was also shared.
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Stopping Agents from Sending Process Info on wfica32.exe in EdgeDX
A user asked about stopping the agent from sending process information on wfica32.exe in EdgeDX. A response explained that this may be due to two separate data collection cycles and suggested checking if Citrix HDX Engine appears in the Employee / End User Activity reports. The Edge DX team confirmed that these are two separate data collection methods and excluding the process from custom settings will not exclude it from the End User Activity index / reports.
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Getting Details about Synced Drives using ControlUp Script Actions
A user asked for details on how to get information about devices with synced OneDrive or other Drives, and a script action was suggested. A Reddit post with code for this task was shared. The code snippet provided is "Get-ItemProperty -Path "HKCU:\SOFTWARE\Microsoft\OneDrive\Accounts\Business1" | Select-Object -ExpandProperty "UserFolder"".
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Creating Alerts for Microsoft Applications in ControlUp
A user asked how to create an alert for various Microsoft applications using the "Top process by application crashes" report. The solution involves using the win_event_log table and setting event_level to 2. Additionally, the text should use "contain" instead of "equals."
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Custom Columns and Pending Reboot Feature in ControlUp
A user asked if it is possible to make custom columns, specifically a "pending reboot" column, in the details window of ControlUp. Other users suggested using scripts to create custom data indexes and introduced the Uservoice platform for feedback. Other users expressed interest in a feature to view pending reboots, and one user shared that they have a script to deploy and import into a table for this purpose. A link to the scripting guide was also provided.
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Read the entire article here...
Accessing Device Events Through PowerBI using ControlUp API
A user asked for help in building a report through PowerBI, and wanted to access all device events. Another user mentioned that device events may not be available through the API and suggested using the '/api/events' and '/api/events/query' endpoints to get system events. The '/api/events/query' endpoint is suggested for getting more data than what is seen in the GUI.
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Troubleshooting Deployment of ControlUp Mac Agent through Jamf
ControlUp users discuss deploying the ControlUp Mac agent through Jamf and possible errors with tenant and code. Troubleshooting advice is given, including recommended locations for script and potential issues with SSL inspection on network. One user also mentions having a script for installing the Mac agent through Intune.
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macOS WiFi Issue with ControlUp 2.14 Agent
Some users have reported not being able to see the WiFi AP name on macOS devices with the 2.14 agent. This issue is being addressed in the latest release of the agent, 2.14.0.1770 (RC2), and ControlUp is working on a fix before the 2.14 GA.
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Can ControlUp provide an online repository for agents to access files?
A question was asked about whether ControlUp has an online repository for agents to access files over the internet. The team clarified that they do not offer such a service, but suggested reposting in the #controlup-secure-dx channel for further discussion. It was also mentioned that a solution using Azure CDN has been found. The user hopes that EdgeDX and SecureDX can communicate in the future.
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Read the entire article here...