A user asked if it was possible to run Nutanix CLI commands from the ControlUp console, and if it was possible through the PowerShell module or REST API. It was suggested that if the CLI tools and firewall are open, this might be possible. One member shared that they have a similar solution which involves SSH'ing into the Nutanix host, plus the OpenSSH Powershell module installed. The member agreed to share their solution.
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ControlUp Scripts & Triggers Training & Support Archives
ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.
Troubleshooting an Alert to Send Email When Free Space is Less Than 15GB
A user asked for help troubleshooting an alert to send an email when free space on a disk is less than 15GB. The user found that the alert only fired after restarting the monitor or agent. After further investigation and advice from another member, the user learned that triggering the alert requires the free space to cross the threshold from a greater to lower value, and that creating a series of triggers at each threshold is necessary to ensure that alerts are triggered as needed.
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Read the entire article here...
Customizing Widgets and New Analytics in ControlUp Solve
The conversation began with customers asking for the ability to filter applications in widgets, blacklisting or whitelisting them. ControlUp is now excluding ControlUp processes and allowing customization of widgets in the upcoming Solve release. In addition, there will soon be a new analytic report for machines with high CPU. Finally, users can use Export-CuQuery to create a workaround to get data on applications crashing or hanging.
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Read the entire article here...
Monitoring VeloCloud SD-WAN Routers with ControlUp Scoutbees
A user asked about monitoring VeloCloud SD-WAN routers with Scoutbees or script actions. The respondent suggested availability could be monitored using a ping or http/s test, while a more advanced solution could be done with the shell test. For deeper performance monitoring, it depends on the router's OS - for a supported Linux flavor Edge DX may be an option. Syslog capabilities and the operating system should be investigated to check for other options.
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Read the entire article here...
Running a ControlUp Automated Action fails with EventID 5005
A user experienced an error when running an automated action with EventID 5005 due to UAC being enabled. The user then ran the action as a specific user that had rights to start VMs in vCentral, and it was suggested that the action could be run from a Monitor server instead. Any logs can be shared by opening a ticket or in private with support. ControlUp has a log4net script action available to investigate this issue further. The registry key EnableLUA will be read if the script is set to "controlup console/monitor".
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Read the entire article here...
Can $(username) be Used as a Variable for Windows Event Alert Templates?
A user asked if $(username) could be used as a variable in an alert template for Windows events. This is not possible, but the value can be seen in the Incident pane if the variable is included in the trigger criteria. This was confirmed with testing. The Template variables can be found in Google Sheets.
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Read the entire article here...
Monitoring/Remediating VMware Horizon VDI with Triggers and Scripts
The user is looking for input on triggers and scripts to monitor/remediate VMware Horizon VDI environments. They recommended using a logon script triggered when a slow logon threshold is reached. Tuning the timing parameters and enabling extra logging is suggested.
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Read the entire article here...
What is your favorite Solve Feature/functionality?
The discussion focused on the Solve feature of ControlUp, particularly its topology view, per column filters, integration of components, RemoteDX graphical layout with Blue computer icon for direct access to physical endpoint, and script-based actions. It is also web-based and works on Macs.
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Read the entire article here...
Retention of Logged Events in ControlUp Management Console
In the ControlUp Management Console, events are logged for a default period of 60 minutes; this data is stored in-memory and reset when the console is reopened. For searching and analysing Windows Event from the past 14 days, the Incidents pane can be used. To access older events, community incident triggers should be disabled.
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Read the entire article here...
Troubleshooting Error “Install .NET FW 4.8 on the target machine” with ControlUp
A user encountered the error "Install .NET FW 4.8 on the target machine" and found it was due to a conflict between 8.7 and 8.8. The user needed to remove some .NET patches and run the console with an admin account on the monitor server. After upgrading the agent, the error was resolved. There was also an issue with scripts, which was fixed after upgrading the agent. It was mentioned that the 8.7 Realtime console was liked.
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Read the entire article here...