How to Setting Up an Alert in ControlUp Edge DX

The user was trying to set up an Alert, but could not get desired results. Following advice from others, it was suggested to use "like" instead of "=" for anything Event_, set the event source as "cu agent" and make sure to collect the event. Changing "=" to "contains" did the job. For future reference, it was asked why "contains" should be used for event logs.

Read the entire ‘Setting Up an Alert – Event Logs and "Contains" Explained’ thread below:

I’ve been trying to setup a simple Alert and I seem to be doing something wrong.

I can go into the event log report and see events I’m looking for that I think should have triggered but not getting anything.

What do you think I am missing?

For anything "event_" try "like" not "=". See if that helps.

I think the event source shouldn’t be error but something like cu agent.

Make sure you collect the event.

And also wat Landon says 🙂

So set that up, check what the event source is from the events index and build the alert againI do have it collecting the event.

Event_source was Application Error in the index.

Changed = to contains and that seemed to do it. I assume there is no error logs that’d help explain why this had failed somewhere yea?

Is there a reason why it should be contains for event logs for future reference?

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