Learning how to Set Up Virtual Channel Policy in Citrix for Remote DX

A user had a question about setting up the virtual channel policy in Citrix. They asked whether the version number needed to be added or if it could be left as #. Another user clarified that for Citrix versions before 2206, a # was used and for later versions an asterisk wildcard (*). A link to a solution with more information was provided.

Read the entire ‘Learning how to Set Up Virtual Channel Policy in Citrix for Remote DX’ thread below:

Remote DX question… Setting up the virtual channel policy in Citrix… This is the information we are instructed to add.. CUEPUX,C:\Program Files\Smart-X\ControlUpAgent\Version #.#.#.#\cuAgentHelper.exe. Do i need to add the version or do i leave the # in place? This wasn’t clear on the online doc i am following to set this up.

Depends on the Citrix Version you are using.

AFAIR Citrix introduced the asterisk wildcard (*) in 2206, before it was #…

Edit:

Just found the KB: https://support.controlup.com/docs/remote-dx-known-issues#solution

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