New Remote Control Feature for Non-Domain/Corporate Devices and IP Restrictions in ControlUp

There was a discussion about the new Remote Control feature and whether non-Domain/Corporate devices can access it. The new feature is not dependent on Active Directory and only requires the agent to communicate with ControlUp’s backend. Some companies may see this as a security risk, but it can be restricted to only allow access from corporate-owned devices by setting up the SAML provider. The required URLs for communication can be found at https://support.controlup.com/docs/agent-outbound-communication#required-urls and more information about remote controlling VDI/DAAS devices can be found at https://support.controlup.com/docs/remote-control-your-vdi-daas-devices. The group also discussed the importance of thoroughly reading and understanding the documentation before asking questions.

Read the entire ‘New Remote Control Feature for Non-Domain/Corporate Devices and IP Restrictions in ControlUp’ thread below:

With the removing of AD dependencies will new Remote Control feature and RDP action be option from non Domaine/Corporate Devices and out side the Corporate network?

new remote control feature doesn’t care/mind what ad the endpoint is on, as long as the agent is able to communicate with our backend

thought as much, will need to highlight as company I’m working on will see this as a security risk , was hoping to get away with not having to implement Ip restrictions 🫣

it only works from dex and what most of my customers do is that they setup the saml provider in such a way that it can only be accessed from corporate owned/managed devices

ahh that good

https://support.controlup.com/docs/agent-outbound-communication#required-urls

and that is the communication needed

no https://support.controlup.com/docs/remote-control-your-vdi-daas-devices

thanks missed that detail in there

i should read and not scim

your link was for outbound comms only

yep but had that other link open as well i missed this part

when scimig

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