A member from ControlUp asked about role permission for accessing alerts within Edge DX. Another member replied with a helpful suggestion.
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Automation & Alerting Related Training & Support Archives
Automation & Alerting training and support-related archives from inside the ControlUp Community on Slack.
Using Windows Event Based Triggers for Automated Actions in ControlUp
A user asked about the possibility of passing text/fields from a Windows event log message as arguments for a script action using the Windows event based trigger. Another user noted that this is not currently possible but can potentially be implemented in the future. They provided a link to a support document and explained how to access the necessary information using a sample event based object. Another user suggested using this feature for automated actions based on specific error criteria. Another option is to use built-in actions like reset VM which utilize the ControlUp service account for the hypervisor. ControlUp Academy may have more resources on this topic.
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Read the entire article here...
Creating Triggers in ControlUp for Outlook Inbox Monitoring
A user inquired about creating a trigger for Outlook Inbox on a server, and received a response suggesting the use of ControlUp to run a script using PowerShell and the Outlook COM Object. The script would then check and report the number of items in the Inbox. An example code was also provided. This solution was provided by Yoni and can be implemented through ControlUp.
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Deleting OR Conditions in ControlUp Alert Policies
A user asked for clarification on deleting a single OR condition in an alert policy. A team member mentioned a past bug in the UI regarding this issue. Additionally, it was suggested that the default setting for alert policies with no configuration is to have only OR statements.
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Managing Email Alerts for Low Upload Volume in ControlUp
A user asked about how to acknowledge or stop email alerts for low upload volume. Another user suggested they could stop the emails, but mentioned they can be useful as a last resort notification. The alert is based on the amount of data uploaded over the past 5 weeks. A DM was sent to the user.
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Read the entire article here...
Managing Branch Mappings with ControlUp PowerShell Module
ControlUp members discussed the possibility of managing branch mappings through PowerShell. The current option is importing a CSV, but @member mentioned that the company is working on a way to update configurations through the ControlUp.Automation SDK. This should allow for retrieving, adding, and removing branch mappings, as well as setting a default value for unknown IPs. The upcoming PowerShell module is expected to improve scalability and performance.
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Read the entire article here...
Improving Flexibility for Scoutbees Maintenance Windows in ControlUp UI Design Discussion.
A discussion about the Scoutbees Maintenance Windows being greyed out or disabled in the UI design. The issue is brought up that this is not workable for those with a lot of maintenance windows (e.g. MSPs). Another user asks about keeping the scout enabled but snoozing the alerts, and it's mentioned that this feature will be available in Q1. However, the idea of adding time of day as a condition for an alert is suggested for more flexibility in the future.
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How to Use Powershell for Bulk Trigger Management in ControlUp
A question was asked about using powershell to manage triggers in bulk. It was noted that the powershell module in version 9.0.5 has trigger management capabilities. The module can be accessed at https://support.controlup.com/docs/powershell-cmdlets-for-triggers.
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How to Monitor File Count and Send Email Alerts with ControlUp Trigger
A user asked if it is possible to monitor file count on a specific server and send an email if the limit is exceeded through ControlUp. The reply suggested using a scheduled trigger and creating a script for the file count, which could then generate a windows event for a subsequent trigger to respond to.
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How to Monitor Disk Space in ControlUp and SQL
It was discussed that it is possible to create a trigger for logical disks to monitor disk space for ControlUp and SQL products. This trigger can also cover physical devices and can be set for a percentage or a specific free space amount. It was advised to use the incident pane to keep track of when the trigger is fired.
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Read the entire article here...