It was noted that user accounts set up with SAML must be manually removed if removed from Azure sync, as the user management does not currently have a sync with the directory or SAML IDP. ControlUp is looking into deeper integration in the future, with the possibility of adding a public API for user management. Furthermore, an ability to integrate with Entra ID is under consideration.
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ControlUp Solve
Requesting Historical Disk Usage in ControlUp
A user asked about the ability to view historical disk usage in ControlUp. To illustrate the need, the current monitoring solution and what would work in ControlUp was provided with screenshots. Sam suggested getting early access to the "sizing recommendations" feature if it isn't enabled yet. @member was mentioned as the contact for the early access and the user expressed thanks for the learning experience.
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Read the entire article here...
Exploring Monitoring with Citrix UPM Containers with ControlUp Community
Customer questioned the potential for integrating Citrix container metrics into ControlUp's Real-Time-DX. They went on to ask if these metrics would be relevant to Citrix UPM, and @member suggested replicating the UPM config check PowerShell script. This sparked a discussion about the potential for monitoring with Citrix UPM containers and the Control Up User Voice platform, and highlighted the importance of having a good relationship between users and the company. https://controlup.uservoice.com/forums/953875-controlup-uservoice-prospect-request-form/suggestions/47540390-citrix-profile-container
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Read the entire article here...
How to View Historical Alerts for a Server in ControlUp Solve
A user asked about how to view server alerts in a historical view, such as disk space. It was recommended to view the last 14 days on the incidents tab in the real time console, and use historical reports in Solve (machine statistics) to get a better picture.
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Read the entire article here...
Getting Started with Securely Exporting ControlUp Metrics
A user asked if a ControlUp Solve dashboard can be published externally without authentication; it's not possible for security reasons. Alternatives include exporting metrics with PowerShell and HTML and using the Power Platform, or leveraging ControlUp DEX with its username/password authentication. More information on ControlUp DEX can be found at https://support.controlup.com/docs/get-started-with-the-new-dex-platform.
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Read the entire article here...
Viewing and Acknowledging Alerts in ControlUp Solve/Dex
A user asked how to view and acknowledge alerts in Solve/Dex, and if not possible, if it is included in any plan. It is only possible in the real-time console, and not in Solve/Dex. The closest option to this is Enrich for AVD/ServiceNow and Edge, which can be found at https://support.controlup.com/docs/en/url-access-directly-into-controlup-monitored-resources?highlight=URL%20Access%20Directly.
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Sivan’s “Did You Know”: Monitoring Network Drives in Solve with Eugenia Schipelliti
This week's Did You Know is sponsored by Eugenia Schipelliti. It is now possible to monitor Network Drives in Solve - the user can view network drives associated with managed machines in the Topology view. However, an alert was asked about on a Citrix server with several users who map drives to the same location - the solution is to monitor on a specific device rather than trigger an alert for every person. Additionally, when the user is ready to create the trigger, assistance is available if needed. Learn more here.
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FSLogix Reports and Data Viewing Suggested
A user asked if there are any FSLogix reports to prove a fix has worked - it was suggested to create a custom dashboard in Solve in order to view FSLogix data.
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Generating Email Alerts for VMWare Updates with ControlUp
A user was looking for a way to generate email alerts when a column in the console says "Needs Updating', and to check the status of VMWare servers that may need updating. It was suggested to use an advanced trigger, and once created, to check a test. Additionally, a scheduled trigger can be used to report the status, or Export-CUQuery can be used to dump the data to a CSV file each week. Instructions for running Export-CUQuery in the monitor were provided. Links for the ControlUp Academy and Export-CUQuery Support Docs were given.
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Renaming FSLogix Profiles with ControlUp Scripts
A user asked for a script that logs off a user and renames their FSLogix profile on the share. ControlUp suggested two ways to accomplish the task depending on group policy settings. If FSLogix is set for "Access network as computer," a script action executed in the machine context would work. If not, the ControlUp console user's permission needs to be granted on the profile share. A script would need parameters for the Session Id, FSLogix Profile Container Path, and User. The old profile will be renamed while the new one is created for the helpdesk to give users.
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Read the entire article here...