It is important to separate Monitors from Data Collectors in order to avoid competing for resources as well as breaking up extensions into chunks. Many companies opt for 8 Data Collectors, while some run Data Collector on Monitor servers if there is no sizing issue. Further resources concerning Data Collectors can be found at ControlUp's blog article and KB page (https://www.controlup.com/resources/blog/entry/what-is-a-data-collector-and-why-does-it-matter, https://support.controlup.com/docs/controlup-data-collector).
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CPU Related Training & Support Archives
CPU training and support-related archives from inside the ControlUp Community on Slack.
Health Checks for VMware UAGs Using Horizon and UAG APIs within ControlUp
A user asked for suggestions on what metrics to assess in a project to do better health checks on VMware UAGs using Horizon and UAG APIs. Ideas include alerting when a connection server exceeds a threshold, and when services are not in a running state, as well as low available memory and high CPU. These metrics would also be desirable to display in ControlUp's Solve and Console. Discussions also included Dennis' idea to bring the data to Edge DX and a feature request for UAG data.
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Tackling Peak User Input Delay (secs) with ControlUp
Trentent gave advice seeking to identify why application performance on physical machines had a peak user input delay up to 15 seconds - the default trigger priority boost for processes has a threshold of 300ms. Edge DX was installed and CPU spikes were not observed. It was fixed in the Beta 2 for Windows and can be due to any number of causes such as latency with proxies and disk issues. User input delay can be inspected with the newest agent.
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How to create your own custom historical reports from ControlUp Solve?
The discussion between users and @member covers the upcoming addition to Solve of Automated Reports which can be scheduled daily/weekly/monthly according to user selectors and time frames. Reports could include for example data from Machine Trends combined with Session Activity. The feature is planned for upcoming Solve beta testing.
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ControlUp Edge DX system requirements and AV exception documentation
Someone was looking for system requirement and AV exception documents for Edge DX. The documentation available on Support Controlup showed AV exclusions for Controlup, which included one item needed for Edge DX. Powershell was found to be blocked by CarbonBlack, and it was suggested that Powershell should be allowed as Edge DX runs PS to gather metrics. It was also suggested that the Edge Docs be updated to reflect this, and that sipagent.exe should be whitelisted to allow Powershell to run.
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Storage Trends in ControlUp
A user asked for trends regarding storage in ControlUp. It is possible to view IO stats, though missing capacity information is not available yet. However, ControlUp will add trends as reference for the statistics reports in the Streaming project, including capacity and free space information. There will also be Disk entity reports with relevant information and recommendations. A session can be coordinated to discuss the plan.
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How does ControlUp calculate the current “Protocol Bandwidth Limit”?
The user asked about ControlUp's Protocol Bandwidth Limit measurement and how it is calculated. It was suggested that this measurement may change due to a CPU Readiness problem in VMware, as the guest OS has CPU demand but the host cannot satisfy the demand. It was also suggested to check the CO-stop (%CSTP), which is shown as CPU Excessive SMP Use in ControlUp on the VM level, as well as check for any snapshots present on the virtual machine that could increase %CSTP values and reduce virtual-machine performance.
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Using Insights to View Most CPU & RAM Consuming Applications Over Given Period
A user asked how to view the most CPU and RAM consuming applications for a user on a shared server in a single graph, using only Insights. ControlUp Solve Computer Trends can display this in two charts, but the user would like the same list in a single graph, over a given period, which is not possible with just Insights. A feature request for this has been suggested. The App Trends section can be used to view one process at a time.
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How can I pass a second arguments in a ControlUp Automation Trigger?
A user asked how to pass two command line arguments to the ‘Process CPU Usage Limit’ script when the automation trigger is started. The answer suggested changing the defaults in the script action. Title: Passing Command Line Arguments in Automation Trigger
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Customizing Widgets and New Analytics in ControlUp Solve
The conversation began with customers asking for the ability to filter applications in widgets, blacklisting or whitelisting them. ControlUp is now excluding ControlUp processes and allowing customization of widgets in the upcoming Solve release. In addition, there will soon be a new analytic report for machines with high CPU. Finally, users can use Export-CuQuery to create a workaround to get data on applications crashing or hanging.
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Read the entire article here...