A discussion took place on using a PAM product and Edge DX together, with one user mentioning issues with copying and pasting passwords at login and UAC prompts in ControlUp. Another user suggested checking browser clipboard settings, and it was also noted that this issue is a backlog item under review by ControlUp. A UserVoice request was shared for tracking purposes. It was also discussed that using LAPs and an Elevated Cmd session may be potential workarounds. Lastly, an AutoHotKey script was mentioned as a possible solution for a better experience for techs. The cited link can be found at https://support.controlup.com/docs/submit-and-vote-on-feature-requests
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Google Chrome Related Training & Support Archives
Google Chrome training and support-related archives from inside the ControlUp Community on Slack.
Inquiring About Browser Performance Monitoring for Real Time DX
A user asked for more details about Browser Performance Monitoring for Real Time DX, specifically asking if metrics for CPU and Memory would be displayed. The only article available provided limited information and listed metrics such as Browser URL Domain, Browser URL, and Browser Tab Title. Another user briefly looked at it and observed that Chrome would appear multiple times, with the resources consumed by each tab listed.
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Automating Chrome Updates in ControlUp
A user sought help with setting up an alert in ControlUp to automate Chrome updates using the "= is" method, but was advised to use "contains" instead for non-numeric values. Another user suggested using securedx for a more efficient solution. Some users preferred using securedx for tracking and remediation purposes. No links were mentioned in the discussion.
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Read the entire article here...
Troubleshooting App Crashes on Windows 11 Devices
Users discussed issues with MS Teams, Edge, and Chrome crashing on Windows 11 devices. The event log showed a Fault bucket event without a corresponding 1000 event, indicating a possible app vendor issue. The ControlUp team has alerted Microsoft and is working to find a solution. The team has also created an alert for the 1001 event, but it does not provide helpful information for resolving the problems.
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Read the entire article here...
Troubleshooting Client-Side Errors in Citrix Applications with ControlUp
A user asks about monitoring client-side errors when launching Citrix applications, and another suggests using ControlUp to trigger alerts for this issue. There is a question about including the application name in email alerts, but it seems this is not possible with current template variables. Other members may have creative solutions to this issue.
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Edge users experiencing ControlUp license pop-up.
Some users are experiencing a license-related pop-up in Edge. Closing and reopening the browser seems to resolve it. Chrome users do not seem to be affected.
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Issues with Using ControlUp Solve on iPad
The discussion centers around the issue of being unable to use Solve on an iPad. Some users suggest using Safari instead of Chrome, but others note that Apple may restrict other browsers to only use the Safari engine. It is suggested that a more mobile-friendly web interface could be helpful. Generally, the conversation is focused on finding solutions for accessing Solve on an iPad.
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How to Fetch Default Reports in ControlUp with an API Key
A user asked for help with fetching the default report for applications on ControlUp. Another user suggested using an API key and provided a sample API request. The user had already tried inspecting the element and network tabs without success.
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Troubleshooting ControlUp EdgeDX Portal After License Reactivation
A user asked if it took time for the ControlUp EdgeDX portal to populate after re-activating a license. Advice included trying the Solve URL and using incognito mode. Eventually, the issue was resolved without a clear reason. URLs mentioned included https://solve.controlup.com/orgname and https://app.controlup.com/orgname/saml.
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Duplicates Actions on ControlUp Edge DX Reported by Users
Users reported seeing duplicate actions on Edge DX when accessing devices through either a Mac or Windows device. It was determined to be a bug and it will be reported to the Edge DX team. The Microsoft Edge version was 119.0.2151.58 (Official build) (arm64).
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Read the entire article here...