Join us in Episode #10 of ControlUp Community Radio, where your host, Douglas Brown, welcomes Yoni Avital, the Co-founder and COO of ControlUp. Yoni and Douglas discuss the exciting changes at ControlUp, the evolving DEX market, and innovations on the horizon.
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Microsoft Windows Related Training & Support Archives
Microsoft Windows training and support-related archives from inside the ControlUp Community on Slack.
Episode #9 – Conversation with Simon Townsend, ControlUp Field CTO – Part 2
Join us in Episode #9 of ControlUp Community Radio as Douglas Brown chats with Simon Townsend, ControlUp’s Field CTO. Simon shares his journey over the past six months and insights into the evolving EUC market. Don’t miss this must-listen episode for tech industry insights!
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Analyzing Windows Shell and Active Setup to Improve Performance
A question was raised about improving performance by zooming in on Windows Shell and Active Setup after analyzing logon duration. A blog post shared by a member titled "ControlUp: Analyze Logon Duration after hours" may provide further insights. The URL for the blog post is https://www.controlup.com/resources/blog/controlup-analyze-logon-duration-after-hours-an-extended-webinar-qa/
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Troubleshooting Deployment of ControlUp Mac Agent through Jamf
ControlUp users discuss deploying the ControlUp Mac agent through Jamf and possible errors with tenant and code. Troubleshooting advice is given, including recommended locations for script and potential issues with SSL inspection on network. One user also mentions having a script for installing the Mac agent through Intune.
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Troubleshooting vGPU Metrics with ControlUp
A discussion took place about vGPU metrics and how they differ depending on whether Windows or Nvidia API is used for data collection. One member asked for tips on making data collection via Nvidia API work and another member suggested checking for the installation of NVIDIA WMI and restarting the ControlUp agent after switching. ControlUp documentation on vGPU can be found at https://support.controlup.com/v1/docs/gpu-monitoring-with-controlup#collecting-data-from-nvidia-api-optional.
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ControlUp Latest GA Version for MacOS: Missing Features and Solutions
A user installed the latest GA version of ControlUp for MacOS and did the initial config for screensharing and admin control. However, they were unable to see any Installed Applications, Missing Patches, or Power Events using DEX on a Windows PC. Another user confirmed that these features should be available, and checked with a Mac developer to clarify. It turns out that Missing Patches and Installed Applications reports are not available for MacOS, and a UserVoice feature request can be helpful. The Installed Apps report supports MacOS with the latest 2.14 agent version, while only Power Events is missing. A Mac developer will be consulted for more information and the documentation will be updated.
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Improving Troubleshooting with Bluetooth Signal Strength in Remote DX
A user asked about a potential feature in Remote DX related to Bluetooth signal strength and headsets, as it can be a big issue for Unified Communications and VoIP through VDI. Another user suggested suggesting it on user voice. Additionally, the user mentioned they have played around with an audio devices script for Edge DX in the past. After researching, it seems difficult to implement due to driver specificity and limitations in the Windows BT stack.
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Troubleshooting App Crashes on Windows 11 Devices
Users discussed issues with MS Teams, Edge, and Chrome crashing on Windows 11 devices. The event log showed a Fault bucket event without a corresponding 1000 event, indicating a possible app vendor issue. The ControlUp team has alerted Microsoft and is working to find a solution. The team has also created an alert for the 1001 event, but it does not provide helpful information for resolving the problems.
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Measuring Latency in ControlUp/Dex: How to Identify and Address Similar Cases
A user posed a question about measuring latency between client and server using ControlUp/Dex. The group brainstormed potential solutions and asked clarifying questions, including the type of server backend (database). The goal is to proactively identify similar cases of latency in the future.
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Measuring Latency in ControlUp: Solutions and Confusion Over Windows Applications
A user is asking for ways to measure latency in ControlUp. The possible solutions suggested are using Scoutbees (if configured), ping and tracert scouts, Web Application scouts, and Site load measurement. One user asks if it can be used to measure the latency of an executable, but the application in question is an old Windows app without a web URL. The discussion continues about similar threads on the topic.
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Read the entire article here...