The user was trying to run the “Send message to Horizon user” from the community script using a trigger but received an UAC error. Solutions such as disabling UAC from the Control Panel and making sure the Horizon pod was in the same ControlUp site as the agent machines were suggested. Additionally, the user had to generate Horizon creds on each Monitor server individually. The issue was eventually resolved.
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Microsoft Related Training & Support Archives
Microsoft training and support-related archives from inside the ControlUp Community on Slack.
Why are mouse clicks within RDP sessions in ControlUp 8.8 passed through to background apps?
Users have reported an issue when using RDP/ControlUpconsole.exe, where clicking within an RDP session causes random background apps to pop to the foreground. It was suggested this was a known issue unrelated to ControlUp/RDM/Citrix, linked to the RDP stack, and ControlUp are unable to do anything about it. A workaround is to open the RDP session in a new window. ControlUp are also working on a modern Remote Control solution, but this will only be available with the Solve product, which the user doesn't have access to for another 3 years.
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Read the entire article here...
ControlUp Script: Measuring VM Start Time with Azure AVD
This script is designed to measure the time it takes for a VM to start and accept the first user connection when the containing host pool is set to "Start VM on connect". It can be used with an Azure resource ID and tenant ID, and requires credentials to be configured beforehand. The script works with Azure AVD and is hypervisor independent, but it is unknown if it works with an on-prem hypervisor like VMWare or with Azure HCI.
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Read the entire article here...
Does anyone know if ControlUp Remote DX plugin works with RDP?
A user asked about the RemoteDX plugin for RDP connections and was told that the AVD plugin should work. They reported that it worked successfully.
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Read the entire article here...
ControlUp Academy Introduces a New Video Tutorial Library
The ControlUp journey is truly exhilarating! Our solutions are advancing rapidly, powered by the enthusiasm of the ControlUp Community. Together, we're aiding IT professionals in garnering the insights they need to deliver top-notch service to their end-users, spanning EUC/VDI and workstations/laptops.
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Read the entire article here...
How to fix this false positive in ControlUp?
User asked for help with false positive - 400s for Windows Shell, caused by loopback processing mode and RSoP logging not being configured. They used the script from ControlUp's github repository which worked with parameters provided, however executing it from the console gave a false output. @Member determined it was a bug, which the user eventually figured out. Title: Fixing False Positive for Windows Shell - ControlUp Script Library
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Read the entire article here...
Seeking Method to Identify Applied Settings and Corresponding PowerShell Profile?
The user asked about PowerShell profiles and how to see the settings that are applying, and if OneDrive could be causing confusion. It was suggested to check the $profile, $profile.currentuserallhost and allusersallhosts commands, as well as the provided links from Microsoft, and the host (Powershell-ISE, Visual studio code, powershell.exe, etc) might also be introducing settings. The issue was eventually solved due to an extra tick.
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Read the entire article here...
How can the login process be further optimized, considering the slowdown caused by system AppX Packages?
Suggestions were made to optimize the loginprocess and gain an even lower login time. Steps to audit process creation and termination were provided, along with many other settings related to the login process and the loading of AppX packages. It was mentioned that the worldwide average login duration is 27 seconds, but the user's logon time was 17.5 seconds, so they were doing well. The user may be able to remove the BIO_Enrollment package if not using bio logon methods.
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Read the entire article here...
Trouble Targeting AD User Groups for the ControlUp Sentiment Survey Setup: Need Advice
Good day,
I am trying to setup a user sentiment survey for our customer. I encounter an issue while targeting a specific AD user group, I cant seem to t...
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Read the entire article here...
Anyone experiencing Teams crashing or not opening with ControlUp Edge DX, Beyond Trust Endpoint Privilege Management (Avecto), despite ControlUp exclusions?
A user asked if anyone is using EdgeDX and Beyond Trust Endpoint Privilege Management (Avecto) in their environment and experiencing issues with Teams crashing or not opening. ControlUp has exclusions in place, but the issue persists. Following registry entries should indicate exclusions put in place by the Avecto team. Communications between ControlUp and Avecto support may be necessary to troubleshoot the issue further.
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Read the entire article here...