A user was looking for URLs to monitor the availability of Citrix cloud, besides those used by the Cloud Connector Connectivity Check utility (https://support.citrix.com/article/CTX260337/cloud-connector-connectivity-check-utility). They had not seen such URLs before, but thought they might exist.
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Microsoft Related Training & Support Archives
Microsoft training and support-related archives from inside the ControlUp Community on Slack.
Sending MSFT Teams Messages with ControlUp Realtime DX’s Rest Action
A user asked for examples of using Realtime DX's Rest action to send messages to MSFT Teams via the Graph API. It was suggested to follow ControlUp guidelines (https://support.controlup.com/docs/using-webhooks-as-follow-up-action) and use webhooks and Adaptive Cards for Teams. Sample powershell code was provided along with the permissions typically needed (Chat.ReadWrite or ChannelMessage.Send).
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Read the entire article here...
Installation Instructions for Microsoft Intune Lab Setup with ControlUp Edge DX
The blog post "Microsoft Intune Lab Setup with ControlUp Edge DX Installation Instructions" explains how to deploy Edge DX and SIP Agents through Intune, with the help of ControlUp Field Engineering. A special thanks was given to multiple members of the ControlUp team. @member was asked to read the post, and if worthwhile, share it to other Slack channels that the original sender did not have permission for. Doug was also noted as partying in Rome for E2EVC. Link to blog post: https://blog.youngtech.com/microsoft-intune-lab-setup-with-controlup-edgedx-installati[…]ctions-how-to-deploy-edge-dx-and-sip-agents-through-intune/
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Read the entire article here...
Resolving High Alerts Issue with Hotfix
Alerts were returning multiple entries and were causing scripts to be run multiple times, resulting in timeouts. Eugene proposed to investigate and a hotfix was applied, solving the issue.
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Read the entire article here...
Managing Microsoft Edge Cache and Cookies with Scripts in ControlUp
The user asked if there is a script to close and delete the cache and cookies on the Microsoft Edge browser, and it was suggested that it is possible, with a link provided to the necessary folders. Clearing the folders is not always simple, as other software may use msedge.exe in the background, so users should be notified before making any changes. A possible solution is being worked on that would send a notification to the user to say the browser is attempting to be closed, and they will be notified when it is able to reopen.
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Restricting Access to ControlUp DEX Portal
A discussion arose about restricting access to ControlUp's DEX portal, such as with a specific client certificate, IP address or Azure hybrid joined client machine. Using SAML could be a solution as the service provider can deny access if criteria are not met, and IP restrictions are said to be arriving in the early months of 2024. The DEX login method "azure login" does not have further possibilities, but SAML does.
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Read the entire article here...
Restricting Access to the ControlUp DEX Portal
The user asked how to restrict access to the DEX portal - the solution provided is to use the SAML login and configure the service provider to only allow access from certain clients or IP addresses. This can be done with the Azure login option, and IP restrictions are on their way to DEX, estimated to be available in early Q1 2024.
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Patch Detection with ControlUp EdgeDX Explained
EdgeDX patches are determined by querying the Windows update. It is possible to manually run the script to check for missing patches. The script uses the Microsoft COM object for Windows updates and may not work with other tools such as Big Fix or Intune.
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Solving Issues with the ControlUp Monitors Role
A user was experiencing issues with their security policy graying out the ControlUp Monitors role, preventing access to agents. KB article on security best practises was suggested, along with adding the service account to an appropriate role. It was noted that 8.8 On-Prem was released, containing the bugfix, and that the user would be sent a download link. Release notes were also provided.
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Where do AppVolumes and FSlogix Fit in Logon Time Counters with ControlUp?
The user asked where AppVolumes and FSlogix fall in the Logon Time Counters. The answer is "Logon Duration - Other" - as the ControlUp counters detect the duration of the standard Microsoft events. FSLogix has a phase "LoadProfile" and "ShellStart" which ControlUp tracks in ALD, while AppVolumes has similar hooks, though they may cause logon blocking due to executing scripts.
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Read the entire article here...