A user asked about running a script with administrative privileges through an SBA. It was confirmed that the SBA runs in the system context on the remote machine, so administrative rights should already exist. A workaround of utilizing scheduled tasks was suggested, however the user mentioned that this was too complicated to get through their security team, and proposed the option to use shared credentials. It was mentioned that shared credentials can be used while copying files and to utilize a service account with admin rights when performing software installations.
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Microsoft Related Training & Support Archives
Microsoft training and support-related archives from inside the ControlUp Community on Slack.
Tips for Setting Up Outlook Search with FSLogix in ControlUp
After an interesting webinar about ControlUp/FSLogix, an user asked if Office Containers in combination with Citrix UPM would be ok for setting up Outlook search with FSLogix. They were told to disable FSLogix RoamSearch for both Profile Container and Office Containers and make sure that Search Indexing are properly configured, as some EUC solutions modify these settings on installation. Additional advice was given to check Citrix policies. The user is setting up 3 tests environments to test the different solutions.
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Read the entire article here...
Stress Testing Tool Recommendations for Generating High Usage in ControlUp
A user asked for recommendations on stress testing tools and generating high CPU/RAM/network usage. Suggestions offered included Notepad for increasing memory, CPUStress, LoadGen, SimLoads from eucscore, a PowerShell script for maxing out all but one of the CPU cores, and a Linux command to generate a single thread of stress. The G0-EUC team use LoadGen for their research and the post also provided a link to their testing methodology.
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Read the entire article here...
New Beta – ControlUp 8.8 Maintenance Release – Join the Beta and Share Your Feedback!
New ControlUp 8.8 Maintenance Release Beta - Azure Government Support, Custom Tagging, CVAD Data Collection Columns, Process Data Collection, Network Drives Column Preset, and Various bug fixes.
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Read the entire article here...
Creating an Alert for Applications Crashing in ControlUp
@member asked for advice on creating an alert for applications crashing, but they weren't sure if they needed a certain event configured first or not. It was confirmed that they needed to configure the event before the agent can pick it up and the process was explained. https://cuacademy.controlup.com/ has more information on ControlUp alerts.
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Read the entire article here...
Latest ControlUp Blogs on Microsoft CloudPC, Intune, and Windows 365, Don’t Miss!
ControlUp is known for having a great technical blog with articles written by very intelligent industry experts with decades of experience. Keep your eye on it; you can truly walk away with good information and be much more knowledgeable on what's trending and essential in IT today.
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Read the entire article here...
Filtering Alerts for Microsoft Windows, MacOS, and Linux Devices
A user encountered issues with alerts for Microsoft Windows, macOS, and Linux devices. It was suggested that they use a filter called 'Platform' in the Device Platform selector field and add a condition for os_name to the alert. As a side note, the value 2 corresponds to Mac and 3 corresponds to Linux.
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Read the entire article here...
No data for a device/user on UC&C Dashboard for Teams
The user had a question about not being able to view data for a device/user on the UC&C Dashboards for Teams. The dashboard takes data from 2 sources - the Teams API and an agent for real-time insights. Microsoft Graph API is the data for the Teams management dashboards and agent data is linked by participant/session ID. If the data is missing, delayed, or timestamped incorrectly, it's a Microsoft issue. Screenshots were provided for clarification.
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Read the entire article here...
Configuring ControlUp in Multi-Forest AD with Selective Authentication Two-Way Trust
A user wanted guidance on ControlUp in multi-forest AD with selective authentication two-way trust. The license is tied to the AD domain, as long as DNS resolution is available from the monitors and console, the AD forests don't matter. As the accounts will be migrated in phases, a trust needs to be set up in ControlUp. Further, the account team needs to be contacted to iron out any licensing issues. Documentation on setting up multi-domain environment can be found at https://support.controlup.com/docs/setting-up-a-multi-domain-environment.
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Read the entire article here...
Troubleshooting ControlUp Scout for Microsoft Teams
Rick was attempting to configure ControlUp Scout for Microsoft Teams but one of the tests was failing. They wanted to know where the hive was located and after they identified it as a custom hive on the internal network, it was suggested that it may be due to a firewall issue. As a first step, it was suggested to make sure calls can be initiated from the custom hive location. More information can be found in the ControlUp support page https://support.controlup.com/docs/custom-hive-overview.
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Read the entire article here...