A user in a ControlUp proof of concept asked for help confirming their setup of desktop alerts for specific event IDs. Other users suggested using double pipes between the event IDs and creating separate alerts.
Read the entire article here...
Reporting Related Training & Support Archives
Reporting training and support-related archives from inside the ControlUp Community on Slack.
Reporting on Browser URLs in ControlUp for VDI
A discussion about how to report on data captured in the Browser URL column in ControlUp, specifically for CU4VDI. It was suggested to grab session activity data and session details in order to access the URL information. The timeline of foreground URLs is available in the session details data.
Read the entire article here...
Read the entire article here...
Monitoring Free Space on the “C” Drive with ControlUp Tools
Users discuss ways to see and monitor free space on the "C" Drive specifically. One suggests checking the hardware report in reports and expanding drive information, but another points out that this does not provide the necessary information for creating an email alert. The group considers using custom tools such as "tree size" or the Disk Monitor to address this issue.
Read the entire article here...
Read the entire article here...
Understanding Retention Period in ControlUp Location History Report
A user is looking for information on the retention period for location data in the ControlUp Location History report. It is confirmed that data is only guaranteed for 28 days, but may be retained longer if the cleanup threshold has not been exceeded. The number of devices deployed may influence the retention period.
Read the entire article here...
Read the entire article here...
Setting Up a Trigger for Identifying Unused VMs in ControlUp Focus Discussion.
Several users discussed how to set up a trigger for identifying unused VMs older than 45 days, specifically in relation to the ControlUp environment. Suggestions were given about using the built-in Session Activity report or APIs to identify machines with no recent logins. Some users mentioned testing and recoding scripts for different hypervisors. One user also brought up the issue that not all VMs have a Horizon agent.
Read the entire article here...
Read the entire article here...
Filtering the Session Activity Report for Remote VDI Users.
A user was trying to filter the Activity Report to show only remote VDI users. They were investigating the OU workaround to get the desired data, and questioned how ControlUp determines which OU to show. It was explained that the user would be in a single OU, which is usually determined by a registry key or AD query. However, ControlUp does not query AD by default to minimize congestion. There was a suggestion to go back to the drawing board.
Read the entire article here...
Read the entire article here...
ControlUp Recap – In case you missed it…
Happy Monday! We know we all get busy—we certainly do—so we wanted to share another ControlUp recap in case you missed the post. There is a wealth of great technology here. Alright, on with the news…
Read the entire article here...
Read the entire article here...
Creating a Citrix Workspace App Versions Report in ControlUp
A user asked how to create a dashboard or report showing Citrix Workspace App versions for end users and possibly trigger notifications for upgrades. @member suggested using the Session Activity report and adding the "Initial Citrix Receiver Version" column to see the client versions used in historical sessions. Other columns can help identify the endpoints with the app installed. A trigger can be used to detect versions and send notifications, and @member or a team member may have more instructions.
Read the entire article here...
Read the entire article here...
Use Cases and Details in ControlUp
A team member requested assistance on obtaining details for different use cases in ControlUp, mentioning needs for non-standard AV analysis, software metering, startup apps analysis, green IT solutions, SCCM client remediation, and patching remediation. A list of available options from ControlUp were provided.
Read the entire article here...
Read the entire article here...
Troubleshooting VDI Errors in ControlUp Environment
A team member reported an error in their VDI environment, with 600 VDIs affected. One solution is to use the Controllers pane to copy the reg key to the other VDIs, but this only works if they are persistent - alternatively, one can open the golden image or set a group policy to correct the key. Opening a support ticket is also recommended if the issue persists.
Read the entire article here...
Read the entire article here...