A user encountered a difference in result between running the 'Analyze Logon Duration' Script manually and as an automated action in ControlUp. Possible causes discussed include the monitor triggering it vs. the console, interpreation of the decimal seperator, and events triggered by Ivanti. Support suggested the customer open a ticket to investigate further and to mention this Slack thread. The ControlUp Agent version on the affected desktop was 8.6.5.427.
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Scripts Related Training & Support Archives
Scripts training and support-related archives from inside the ControlUp Community on Slack.
ControlUp Architecture Diagram for Security Team
A user wanted an architecture diagram for their security team, and requested feedback on the provided one. Comments focused on missing ports to the CU agents and Citrix servers, and that data collectors were also not included. It was suggested that a more basic, old diagram should be used to show the relationship between monitors, cloud and agents, and console to agents and cloud. Additionally, a link to ControlUp documentation was shared (https://support.controlup.com/docs/controlup-architecture-security-concepts).
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Implementation Questions for ControlUp in Corporate and Isolated Environments
A user asked questions about implementing ControlUp in a corporate and isolated environment. The answers explained that Monitors and Data Collectors don't need to be in the same domain, credentials can be used even without trust relationship, and port 40705 needs to be added. Professional Services from ControlUp can be sought for resolving automation issues in an environment with extensive security policies.
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How to get Usernames and Login Time Data via ControlUp Insights or Triggers
A user inquired about the best way to create a report using Insights which includes usernames and login times to a CSV on a network location. The suggestion was to use an Export Schedule in Monitor config or build a trigger that fires an export when logon duration is higher than a certain amount of time, or use export-cuquery. Historical data is only available in Insights/Solve and Outlook macros can be used as a workaround.
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Questions on using ControlUp’s Shell Execution Feature in Production
A user asked about using ControlUp's shell execution feature in production and shared an example of a script that tests a file share every few minutes. It was suggested to grant everyone access to the file share, or to create a text file with everyone having access. The user mentioned System on the custom hive not having access to network shares and requested the ability to run shell scripts under a service account.
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Creating a ControlUp Trigger to Check if Log File is Changed
A user asked about creating a trigger file that notifies an email if a log file is not changed for two days. Solutions proposed include making a custom event log entry and using the System.IO.FileSystemWatcher class. The user found a potential solution and will update the discussion with their results.
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Using the EUC Universal Sync Script in ControlUp
When using the EUC Universal Sync Script, make sure the "preview" Parameter is set to false in the cfg file to run the Sync script, and restart the monitor service for scheduling. The version on Github is the latest. The warning "Commit Changes?" is misleading but to assign False to the Preview parameter commit needs to be set to Yes. A bug in 8.8 related to Templates being empty was mentioned.
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Using Insights to View Most CPU & RAM Consuming Applications Over Given Period
A user asked how to view the most CPU and RAM consuming applications for a user on a shared server in a single graph, using only Insights. ControlUp Solve Computer Trends can display this in two charts, but the user would like the same list in a single graph, over a given period, which is not possible with just Insights. A feature request for this has been suggested. The App Trends section can be used to view one process at a time.
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How can I pass a second arguments in a ControlUp Automation Trigger?
A user asked how to pass two command line arguments to the ‘Process CPU Usage Limit’ script when the automation trigger is started. The answer suggested changing the defaults in the script action. Title: Passing Command Line Arguments in Automation Trigger
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Running Nutanix CLI Commands From the ControlUp Console
A user asked if it was possible to run Nutanix CLI commands from the ControlUp console, and if it was possible through the PowerShell module or REST API. It was suggested that if the CLI tools and firewall are open, this might be possible. One member shared that they have a similar solution which involves SSH'ing into the Nutanix host, plus the OpenSSH Powershell module installed. The member agreed to share their solution.
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Read the entire article here...