Storage Related Training & Support Archives
Storage training and support-related archives from inside the ControlUp Community on Slack.
Documentation on Encryption of Data Sent to AWS from Monitors
The user asked for documentation regarding the encryption of data sent to AWS from monitors. It was suggested to check out https://support.controlup.com/docs/controlup-architecture-security-concepts. All data is encrypted with the Rijndael algorithm (AES) with a 128-bit encryption key. Depending on the mode either ControlUp Cloud servers or local storage will be used to store the key.
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New Beta – ControlUp 8.8 Maintenance Release – Join the Beta and Share Your Feedback!
How to Select Storage Region and Understand Security in ControlUP (Cloud)?
A user asked about setting up ControlUp Cloud - the default regional location depends on the user's location and can either be the US or EU. Historical data loss will occur if migration to a different region is requested. The region specific locations are US-East-1 (N. Virginia) and EU-central-1 (Frankfurt). There might also be some customers on eu-west-1 (Ireland). Any client identifiable information should be discussed with the sales team.
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Why isn’t the Citrix VM maintenance mode trigger activating when local storage falls below a certain capacity?
A user had set up a trigger to put a virtual machine into Citrix Maintenance Mode when local storage D:\ was below X GB, but it was not working. Another user shared screenshots of their own working trigger configuration and suggested the user upgrade to the latest ControlUp version. They also proposed trying a script that drains and reboots the server instead of putting it into Maintenance Mode. The latest ControlUp version was already being used.
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How to script diskpart for partition management in ControlUp without timeouts?
probably an easy one but i'm trying to make a script to run some diskpart commands but not having much luck (keeps timing out). specifically i added dis...
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ControlUP Monitoring: Combining CVAD Logon Times with FSLogix Integration without UPM? Supported Configuration?
A user asked about running FSLogix and UPM together without issues. It was suggested to not use Director for logon times as ControlUp is more accurate and to focus on the Windows logon time. It was also recommended to use the logon duration analysis script provided by ControlUp and establish a baseline. Additionally, FSLogix integration interrogates a remote file share every 5 minutes and does not provide free space info, other than that it can be requested via Solve UserVoice. Links provided: https://www.controlup.com/resources/blog/entry/analyzing-logon-duration-just-got-better/, https://www.controlup.com/script-library-posts/enable-requirements-for-logon-duration-analysis/.
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Is there a sizing guide to how much storage space you need for ControlUp Inights
A user asked about sizing for Insights storage - in the KB, an example of 1,000 RDSH, 500 VDI and 30 Server OS users was given as 3 TB per year with an overhead of 1.3. 8,000 Citrix users, 2,000 VDIs, 3,000 laptops and 1,000 servers will require around 48 TB of storage, which would need an IOP cluster with 3 data nodes. The article from ControlUp KB is no longer available, however ControlUp's Knowledge Base article on prerequisites for Insights on-premises can be found at https://support.controlup.com/v1/docs/insights-on-premises-prerequisites#recommended-installation-types-based-on-sessions.
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How to Add a Script to the ControlUp Community Script Library?
A user asked how to add a script to the ControlUp Community Script Library. They were directed to a blog post which outlines the process for sharing, and the user mentioned they had two scripts that they created to provide a report of user profiles reset by Citrix Director and to clear the storage space from reseted profiles. This is suggested to be added to @member's list of community triggers. The Academy can be found at https://cuacademy.controlup.com/
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Does ControlUp Support Nutanix Files?
A user asked if ControlUp supports Nutanix Files, and it was mentioned that while Nutanix Files specific metrics cannot be seen, AHV can be added for lots of storage information. EdgeDX from ControlUp is a different product and cannot be installed on an FSVM. It was suggested that adding Nutanix CE CVM nodes & Prism Central VM’s to ControlUp via Retouw.nl could give some insights. Furthermore, CIFS shares or SMB Protocols can be tested for availability using ScoutBees or a scheduled trigger that starts an SBA and alerts if anything fails.
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