ControlUp Academy is a training platform for ControlUp software, offering free self-training and instructor-led content. Users can also obtain ControlUp certifications through the Academy at https://cuacademy.controlup.com/. Additionally, the discussion touched on permissions and login methods for the RT console, with @member providing tips on using SAML and ControlUp groups to resolve issues. The Academy can assist with further training on this topic.
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VDI Related Training & Support Archives
VDI training and support-related archives from inside the ControlUp Community on Slack.
ControlUp Community Radio – Episode #15 – A Conversation with Antony Awaida & Andy Tynes of Apporto
Join us for Episode #15 of ControlUp Community Radio, where host Douglas Brown sits down with Antony Awaida, Founder and CEO of Apporto, and Andy Tynes, Head of Sales and Alliances. In this episode, Antony and Andy share the story of Apporto’s growth, its leadership in the education sector, and plans to expand into other industries. They discuss Apporto’s unique cloud-based approach to EUC, innovative technology, and how they’re reshaping the VDI market.…
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Limitations of RemoteDX and EdgeDX for Non-Windows Devices in ControlUp
A user was experiencing difficulty connecting to the physical endpoint with Edge DX from a VDI session. The link between RemoteDX and EdgeDX is currently only supported for Windows devices, and there are no plans for future support. This limitation can be reported and upvoted on Uservoice. The "jump to device" functionality may still be possible by copying the device name and searching for it in the device details tab. There is currently no documentation or mention of this limitation being a known issue or unsupported in the release notes or knowledgebase. It is believed to be due to the ability for RemoteDX to pull the device ID from Windows, which is not built in for Linux/IGEL/thin clients.
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Updating the Repair Domain Trust Script for Windows 11 Compatibility
Users discussed updating the Repair Domain Trust script to be compatible with Windows 11 and asked for input from other members. They referenced the script from ControlUp's VDI/DaaS action library and a solution from a third-party website. It was suggested to use the PowerShell cmdlet "Test-ComputerSecureChannel -Repair" and it was confirmed that it works on both Windows 10 and physical devices. The cmdlet can be found at https://learn.microsoft.com/en-us/powershell/module/microsoft.powershell.management/test-computersecurechannel?view=powershell-5.1.
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Clarifying Formatting for Capturing VDI Data in ControlUp Edge DX
A user asked for clarification on how to properly format custom settings for capturing VDI data for employees view in Edge DX. Another user provided a solution and mentioned updating the documentation to avoid future errors. A screenshot of the updated JSON was also shared.
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Thread Thursday: Effective Deployment of the New Teams VDI Optimization Agent
This week's thread was shared by a member who had recently effectively deployed the new Team VDI optimization agent using a PowerShell script.
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Effective Deployment of the New Teams VDI Optimization Agent
A user discussed deploying the New Teams VDI optimization agent successfully with the help of a provided PowerShell script. Another user suggested using the agent for app patch management and version consistency across devices. Custom software scans and deployments were also mentioned.
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Troubleshooting Missing Metrics in ControlUp – FSlogix Upgrades
After upgrading to the most recent version of FSlogix (hotfix 4), a user noticed that some metrics were missing from the VDI console. QA was asked to verify the issue, and after providing more details, it was found that the metrics were related to a trigger from Event ID 25 in the VHDMP log. The user was advised to open a support ticket for further assistance.
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Troubleshooting ControlUp Console Issues
A user was having trouble deselecting the Security Policy "Folder View" on an organization-wide level in the ControlUp Console. It was suggested to remove the "View Folder" permission for the "Org Members" default role on any sub-folder, which resolved the issue. However, there was another issue with the view of a Hypervisor in DEX - VDI&DAAS. After setting additional policies, the problem was solved. Other issues were also addressed, such as missing agents and processes in the view. It was suggested to open a Support ticket for further troubleshooting, potentially with a screen sharing session.
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Episode #10 – Conversation with Yoni Avital, ControlUp Co-founder & COO
Join us in Episode #10 of ControlUp Community Radio, where your host, Douglas Brown, welcomes Yoni Avital, the Co-founder and COO of ControlUp. Yoni and Douglas discuss the exciting changes at ControlUp, the evolving DEX market, and innovations on the horizon.
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Read the entire article here...