Tools to Make ControlUp Easier to Use

Three ControlUp articles were shared: Edge DX Prerequisites, a Fix for devices with ZScaler VPN not showing their real IP address in Edge DX, and a script/scheduled trigger to sync ControlUp accounts with an AD group. These tools can help make ControlUp easier to use. The articles can be found at https://support.controlup.com/docs/.

Read the entire ‘Tools to Make ControlUp Easier to Use’ thread below:

Few more interesting articles for you:

Edge DX Prerequisites – https://support.controlup.com/docs/prerequisites-for-agent-deployment

• A lot of the customer issues we encounter with Edge DX are due to these prereqs not being met. We updated our prereqs article to add more details and make it easier to follow. If you use Edge DX, make sure you meet these prereqs!

Fix for devices with ZScaler VPN not showing their real IP address in Edge DX – https://support.controlup.com/docs/show-the-real-ip-address-for-devices-using-zscaler-vpn

• This was popularly requested on UserVoice. If you use ZScaler VPN and Edge DX, this article shows you how to see a device’s real IP address instead of the ZScaler IP address.

Sync ControlUp accounts with an AD group – https://support.controlup.com/docs/sync-solve-users-with-an-active-directory-group

• This new script/scheduled trigger combo syncs your ControlUp users with an Active Directory group. When a new user is added to the AD group (like a new help desk employee who will be using ControlUp), their ControlUp account is automatically created. The new user can then sign in to VDI & DaaS web console (Solve) using their ControlUp account!

Some good tools here !

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