Troubleshooting Remote DX Activity on Dell Wyse Thin Client with ThinOS

A user installed ControlUp package on a Dell Wyse Thin Client with ThinOS 2211, but they are not seeing any Remote DX activity. Suggestions from ControlUp were to check with specific items found at https://support.controlup.com/docs/remote-dx-known-issues. After rebooting the Thin Client, Landon suggested something needed to go into the module.ini of the Citrix client on the endpoint.

Read the entire ‘Troubleshooting Remote DX Activity on Dell Wyse Thin Client with ThinOS 2211’ thread below:

Installed ControlUp package on a Dell Wyse Thin Client with ThinOS 2211 (9.3.3099) but we are not seeing any Remote DX activity during the Citrix published desktop session. Any ideas as to why?

Check these items. https://support.controlup.com/docs/remote-dx-known-issues

Looks like it may be #7.

Thanks Landon – what’s it mean by "Publish the settings that you need to the thin client"

TC has already been rebooted

Not sure but I can only assume something needs to go into this module.ini of the Citrix client on the endpoint.

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