A user asked about the freshness of the DEX and device reports for installed applications. Another user responded that the reports are updated every 24 hours and only while the device is online. They also provided instructions on how to check the index for the last collected data. The conversation also indicates that some of the information is from memory and may not be exact.
Read the entire ‘Understanding DEX and Device Reports for Installed Applications in Controlup’ thread below:
When looking at DEX and device reports -> installed applications – how current is this report? i’m not sure what the interval is for edge dx agents to report this data
Every 24 hours. Which generally means 24 hours after the agent started.
However, I believe this report is set to only run while the device is online. Meaning it will be rechecked on an interval (I believe 5 min) until the device comes online.
Thanks sir!
You should be able to see when the data was last collected in the index. If you go to the hamburger icon in the top right. Then data > search for installed. You should see the index that holds the data. Make sure the “include builtin indexes” checkbox is checked.
The index has a created (date/time added to the index) and a created_local (date/time the agent generated the data)
All of this is from memory. So index names and checkbox names might be different.
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